Terms and Conditions
1. First contract
The ewos swiss GmbH sells to the customer the offered products to the following terms and conditions (GTC). By ordering products from our range, the terms are accepted. Deviating conditions of the customer are recognizable only if agreed in written form.
2. Second contract
Through the online order and immediate payment (i.e. direct ordering and payment over the Internet or via prepayment) of our products, a contract of sale between the customer and the ewos swiss GmbH is concluded. However, the ewos swiss GmbH may cancel the contract without giving any reason within 7 days by refunding the purchase amount. Should the contract be solved unilaterally by the customer after sending the order (e.g. non-payment, etc.), we allow ourselves to charge a handling fee of 5% of the purchase price or at least a minimum of CHF 50. – .
3. Product range
The representation of the products in our online shop is not a binding offer but an online catalogue without commitment. By clicking the “Buy” button, you make a binding order for the products in the cart. You receive the confirmation for the reception of your order through an automated email together with the acceptance of the order. With this confirmation by email, the contract is valid.
We save the text of the contract and send you the order details by email. You can always check the Terms and Conditions in the T&C section of our page. Due to security reasons, you cannot access your order details over the internet.
All prices are in Swiss francs, including 7,7% VAT. The product is paid online by credit card or offline through advanced bank transfer.
5. Retention of title
The delivered products remain actual property of ewos swiss GmbH until full payment of the goods. ewos swiss GmbH is entitled to make a corresponding entry in the title register. In case of delayed or missing payment of the purchase, ewos swiss GmbH is entitled to withdraw from the contract by notice of withdrawal and to take the products back in their possession.
6. Delivery Terms
At the moment of the delivery the buyer has to check if the goods are complete and without damages. In case of transport damages or missing goods ewos swiss GmbH has to be informed immediately.
A return of the goods delivered according to the contract is possible only in case of damage or wrong delivery. We ask you to inspect the goods immediately at the delivery as return is only accepted within 7 days of receipt. To return the goods the buyer needs the proof of purchase. Before returning the goods, ewos swiss GmbH has to be informed in written form about the reason for the return. The buyer is responsible and has to pay the costs for the transport of the returned goods. ewos swiss GmbH reserves the right to execute a product control on the returned goods.
8. Warranty and Liability
In accordance with the actual legislation, the guarantee period is 24 months from the date of purchase. The buyer has only the right of guarantee if the product is faulty at the moment of delivery. For faults caused by an inappropriate elaboration of the product, the seller cannot be held responsible. First, the buyer can decide if he wants the faulty product to be repaired or if he wants a replacement with a fully functional product. If those options are not possible, the buyer can decide if he wants a discount on the product price or if he wants to withdraw from the contract. The seller cannot be held responsible for any follow damages caused by faulty products or a late delivery. Furthermore, there is no right for guarantee if the product is not suitable for the intended use; therefor the buyer has to verify the possible usage of the product before buying it.
9. Intellectual Property
The ewos swiss GmbH reserves all rights for each design, text and graphics on their website; especially property rights and copyrights (unless they are in possession of the product suppliers.
The ewos swiss GmbH ensures adherence to the provisions of the Swiss Data Protection Act and the relevant legal standards for the collection, processing and use of personal data. The customer data acquired during the order process is for internal use only. The information is only disclosed to third parties if this is absolutely necessary for the proper performance of the service. The user declares to agree on the above-mentioned use of his data. Furthermore, at any time he has the right to take vision on his saved data and can forbid its use for internal marketing purposes.
11. Jurisdiction and applicable law
These terms and the contracts concluded under this agreement are subject to Swiss law, excluding the UN Sales Convention (CISG). Place of jurisdiction is Val Müstair.
12. Final regulations
Should individual parts of these Terms and Conditions be or become invalid, this will not affect the validity of the remaining parts. Otherwise, the ewos swiss GmbH reserves the right to change these terms and conditions at any time.