Shipping

Shipping

The material is shipped by PostPac Economy. Orders that are placed before 10 am and are paid immediately are shipped the day of the order, orders placed after 10 am are shipped the day after. The material is delivered the second day after the pick-up in our warehouse.

The cost for shipping is calculated based on the number of packages (the number of panels per package is indicated in the product's details). As our packages are longer than 1 meter they are considered bulky freight. The countries are furthermore divided into three zones.
For larger quantities, we ask you to request a shipping price by email.

National delivery Swiss and Liechtenstein

Price per package Delivery time
CHF 12,85 2-3 working days

From a net goods value of CHF 300,00 the shipping is free.

Zone 1

Belgium, Germany, Luxemburg, Netherlands, Austria


Price per package Delivery time
CHF 35,00 2-3 working days

Zone 2

Denmark, Estonia, Finland, France, Great Britain, Italy, Croatia, Latvia, Lithuania, Poland, Portugal, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary


Price per package Delivery time
CHF 43,00 3-5 working days

Zone 3

Bulgaria, Greece, Ireland, Norway, Romania


Price per package Delivery time
CHF 65,00 4-7 working days

For all deliveries in EU countries is due the turnover tax on imports.
For all countries not included in the listed areas: please contact us for an offer via email. Thank you.

Order fulfilment times and mode of delivery:

By the time of order processing, we mean the amount of time that elapses from order entry to delivery of the product to the carrier. All orders containing products available in stock will be processed in 2 days (working days) after the confirmation of the payment. Obviously ewos swiss GmbH will try to process your order as quickly as possible.
We do not deliver to Mailboxes or to companies that provide domiciliary services.
The shipping costs are charged to the customer and are shown explicitly at the time of order. The goods are paid with the chosen payment method at the moment of the order.
No fees or commissions are due to ewos swiss GmbH.
The goods are shipped directly from the manufacturer properly packed and properly sealed with original sticker.

Delivery times

The delivery times for all countries not listed above will be communicated in the mail regarding the delivery offer.
ewos swiss GmbH is not responsible for longer delivery times due to force majeure.

Attention

At the moment of delivery by the courier the customer is required to check:
That the number of packages delivered corresponds to the number indicated on the transport documents of the carrier;
That the packaging is not damaged, or wet or otherwise altered, including the sealing materials;
Any damage or the mismatch in the number of packages or particulars, must be immediately reported to the carrier making the delivery, by adding the digit:
“Acceptance with reserve“ followed by a short description of all that is in dispute on the appropriate document and has to be communicated within 7 days in one of the following ways:
Via mail by filling out the form in the Contact section of our website
By phone at: 0041 (0)81 858 73 74
By registered mail to the following address:
ewos swiss GmbH Sola 3, CH-7536 Sta. Maria VM
Also if the the packaging is intact, the goods must be verified within 7 days of receipt.
Any hidden defects must be reported in one of the methods described above.
Each contestation received after the above-mentioned terms will not be taken into account. For each statement, the customer assumes full responsibility for the statement declared. Once signed the transport documents, the customer cannot make any objection about the appearance of the parcel.
The working days are from Monday to Friday.

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